Shipping & Tracking
Tracking is automatically sent to your email address once the item is shipped.
If you have an account with eFizzle, you can log into our account to track your order or check your order status at any time.
Free shipping on orders over $50 within Canada & the US
Domestic orders over $50.00 receive free shipping.
Standard Mail (4-8 Business Days) costs $5.00 USD.
Priority Mail (3-5 Business Days) costs $10.00 USD.
Rush Shipping (2-3 Business Days) costs $30.00 USD.
International Shipping (9-21 Business Days) costs $33.00 USD.
Yes, eFizzle ships internationally. Please note: International shipping costs range from $15.00 to $33.00 USD.
Route Package Protection is a low-cost insurance method that gives you, our customers, piece of mind after checking out. If your package is lost, stolen, or damaged, Route allows you to easily file and claim and ensures you receive satisfaction guaranteed.
No, you do not have to purchase Route Package Protection but it is highly recommended.
Please note: eFizzle is not responsible for lost, stolen or damaged items purchased without Route Package Protection.
Standard Mail |4-8 Business Days
Priority Mail | 3-5 Business Days
Rush Shipping | 2-3 Business Days
International Shipping | 9-2 Business Days
Exchanges & Returns
Yes we offer Hassle-free 30-day returns policy for all orders. If 30 days have gone by since your purchase and you received the product, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start a return, please contact firstname.lastname@example.org to start a return. Please include your name, order number, and the reason for the return in the email.
If your product has arrived damaged, please contact email@example.com. Please include your name, order number, and details about the damage.
Our team will guide you through the return process and provide instructions for returning the item. Once we receive the damaged product, we will process your return and arrange for a replacement or refund.
Checkout & Account Information
You can change the address before it ships by contacting firstname.lastname@example.org. Once the order has shipped, you must contact the package carrier and inform them of the change in delivery address.
You can cancel your order any time before it has been shipped. To cancel your order, email email@example.com. Include your name and order number in the email.
If your order has already shipped, you must start a return once the package has been delivered.
We have major sales often! To use a discount code on your order proceed to the checkout page. Enter your discount code in the field marked "Discount Code" and click apply.
eFizzle accepts Visa, MasterCard, American Express, Discover, Apple Pay, PayPal and Shop.
Please Note: You are only eligible for Shop if your order is over $50.00 USD. Shop is a payment method split into 4 payments. You are subject to a credit check in order to qualify for Shop Payments.
If you no longer want to receive email promotions from us, you can simply open an email from eFizzle and scroll down to the bottom. Click "Unsubscribe" which will alert you that you have chosen to opt out of email messages from eFizzle.
Please Note: If you choose to unsubscribe, we must still send you order confirmation emails to track your purchases.